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Whether you have questions about our services, need support, or want to share your feedback, our dedicated team is here to assist you every step of the way.
What types of CCTV cameras are available in Singapore?
In Singapore, you can choose from various CCTV camera types, including IP cameras, analog cameras, dome cameras, bullet cameras, and PTZ (Pan-Tilt-Zoom) cameras. Each type offers unique features suitable for different surveillance needs.
How much does CCTV installation cost in Singapore?
The cost of CCTV installation in Singapore varies depending on factors like the number of cameras, type of system (IP or analog), and installation complexity. On average, prices range from S$200 to S$500 per camera. It’s advisable to consult with local providers for accurate quotes tailored to your requirements.
Can I install CCTV cameras in my HDB flat or corridor?
Yes, as of May 2023, HDB flat owners in Singapore are no longer required to seek approval to install corridor-facing CCTV cameras within their homes. However, cameras should not face the doors or windows of other flats to safeguard neighbors’ privacy.
Is it legal to install fake CCTV cameras in Singapore?
While installing fake CCTV cameras is not illegal, it’s essential to use them ethically. Fake cameras should not be used to intimidate or invade privacy. They offer no real protection and should not replace functional surveillance systems.
Can I view CCTV footage remotely on my smartphone?
Yes, most modern CCTV systems offer mobile apps or cloud services that allow you to view live or recorded footage from anywhere using your smartphone. Ensure your system supports remote access features for this functionality.
How long is CCTV footage stored?
The duration for which CCTV footage is stored depends on your system’s storage capacity and settings. Typically, footage is retained for 7 to 30 days. For longer retention, consider systems with larger storage options or cloud storage services.
What should I do if my CCTV camera is not working?
If your CCTV camera isn’t functioning properly, start by checking the power supply and network connections. Ensure all cables are securely connected and inspect for any visible damage. If issues persist, consult your camera’s user manual or contact professional support for troubleshooting assistance.
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